Introduction

CLOUD NINE CONSULTING S.L. is committed to protecting and respecting your privacy. We want you to tell you how we use and protect your personal information. This includes informing you of your rights regarding your personal information that we hold.
This Privacy Notice sets out how we may use, process and store your personal information. We may get that information from you or our partners, through contracts or other legal arrangements you have with us or our partners on behalf of us, in order to deliver contractual/legal obligations. In other cases, we will get that information from you with your permission and consent, or we may receive your personal information from third parties who you have given consent to pass this information on to us.

The Laws and Regulations

The laws that govern personal data in the EU are:

• REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).

Who are CLOUD NINE CONSULTING?

This is CLOUD NINE CONSULTING´S registered address, company number and contact information:
Cloud Nine Consulting S.L.
Centro Comercial Guadalmina 4, Local 88
29670 San Pedro de Alcantara
Marbella, Malaga

Tax number CIF: B92326677, and registered in the Registry [Mercantil 5 Malaga], Volume [2995], Book [1908], Folio [61], Section [MA-54675] on page [1]
Email: info@cloudninespain.com
Phone: +34 951 203 808
CLOUD NINE CONSULTING´S websites: 
http://cloudninespain.com
http://cloudnineprestige.com
 

Information we may collect from you

CLOUD NINE CONSULTING S.L. may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.
Information you give us
You may give us information about you with your consent, for example:

• By filling in a form or sending us an e-mail
• Participating in our member communities
• Applying for a job at CLOUD NINE CONSULTING.

This information may be personal, financial, educational, or related to your employment history.
You may give us information for legal reasons, such as to enter into a contract with us, when you are buying goods or services from us, or when you are taking a job with us.
Information we collect about you
If you visit our website or member communities, we may automatically collect information about you, for example:

• Technical information
• IP addresses
• Information about what type of device you use to connect to our website
• How you interact with our website.

Information we receive from other sources
We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on our behalf.
We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, background checking agencies) and may receive information about you from them as part of the service we provide you, or for legal reasons.

Cookies

For more information read our cookie policy.

Why does CLOUD NINE CONSULTING collect personal information?

CLOUD NINE CONSULTING collects information for some or all of the following reasons:

• To provide services to you after you have made an enquiry to our company
• To provide information about products or services you have shown interest in purchasing within a reasonable time afterwards, if you are already an existing CLOUD NINE CONSULTING customer
• To provide information to you about products or services you have purchased from us, or related products or services
• To employ you or consider you for employment
• To provide goods or services to you under contract
• For legal reasons, for example, if you have entered into a contract with us
• To provide information to you about our products and services if you have consented to receive it.

What legal basis does CLOUD NINE CONSULTING have for processing my information?

CLOUD NINE CONSULTING may process your information because:

• We have a contract with you
• You have given us permission to do so
• We must provide services to you after you have purchased something from us
• We must provide services to you because you have made and enquiry with us and asked to receive further information
• To comply with the law.

All of these reasons are reasons CLOUD NINE CONSULTING may legally process the information we have about you.

Who might CLOUD NINE CONSULTING share your information with?

CLOUD NINE CONSULTING may share your personal information with third parties, either because you have consented to allow us to do so or for legal reasons. For example, we may share your personal information with:

• Our after-sales company, Marbella Interiors S.L., in order for us to continue to provide related services to you.
• With third parties because you have given consent
• With third parties who provide shipping or publishing services because you have purchased goods or services
• On our Successful Candidate Register if you have consented.

Other reasons CLOUD NINE CONSULTING may share your personal information with a third party
If CLOUD NINE CONSULTING or substantially all of its assets are acquired by a third party, personal data held by CLOUD NINE CONSULTING about its customers will be one of the transferred assets of the company.
In addition, CLOUD NINE CONSULTING will share your personal data with third parties for the following reasons:

• If CLOUD NINE CONSULTING must comply with a legal obligation
• To enforce or apply our Website Terms of Use, Terms and Conditions of Sale, or other agreements
• To protect the rights, property, or safety of CLOUD NINE CONSULTING S.L., our customers or others
• We will exchange information with other companies or organisations to prevent fraud or to reduce our credit risks.

Aggregated or anonymized data with personal information removed
CLOUD NINE CONSULTING may, from time to time, provide third parties with data that has been aggregated or anonymized.
This means that your personal information that could be used to identify you have been removed from the data. Data provided to third parties in this way is not personal data; however, you do keep your right to object.

Where we store your personal data

We primarily store and process your personal data in the EU/European Economic Area (“EEA”). If we do transfer your personal data outside the EEA it will be because you have consented or because we have a legal reason to do so.
Some examples of reasons your data may be processed outside of the EEA include:

• Order fulfilment
• Payment processing
• Technical support services.

If your personal data cannot be processed within the EEA, we will:

• Comply with all other data protection principles
• Where possible, be to a country that is on the list of the EU Commissions’ countries that provide adequate protections for the rights and freedoms of data subjects
• If the transfer is to the United States of America, we will use reasonable endeavours to make sure they participate in the Privacy Shield program
• Make sure we have assessed the adequacy of protections in all other cases.

Access to your stored personal data via password
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Transmission and storage of your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we use best practice to ensure your data is encrypted to the standard required in the GDPR to protect your personal data, we cannot guarantee the security of your data as it is transmitted and stored.

How long will you keep my personal information?

CLOUD NINE CONSULTING will not retain your personal information for longer than required.
We will keep your personal information:

• For as long as required by law
• Until we no longer have a valid reason for keeping it
• Until you request us to stop using it.

We may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until such time as you are no longer our customer.
If you have questions about our Data Retention Policy, we can provide you a copy. Please contact info@cloudninespain.com

What if I chose not to give you my personal information?

If the personal information is necessary in order to supply goods or services to you under a contract between you and CLOUD NINE CONSULTING, then we will not enter into that contract or provide the services or goods if you do not give us your personal information.

Your Rights

CLOUD NINE CONSULTING will respect your legal rights to your data.
Below are the rights that you have under law, and what CLOUD NINE CONSULTING does to protect those rights:

Legal right		What CLOUD NINE CONSULTING does to protect your rights
The right to be informed		CLOUD NINE CONSULTING is publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.
The right to access		You have the right to access your information. Please contact CLOUD NINE CONSULTING´S Data Protection Officer at info@cloudninespain.com if you wish to access the personal information CLOUD NINE CONSULTING holds about you.
The right to rectification		If the information CLOUD NINE CONSULTING holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact our Data Protection Officer if you need us to rectify your information: info@cloudninespain.com
The right to erasure		This is sometimes called ‘the right to be forgotten’. If you want CLOUD NINE CONSULTING to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact our Data Protection Officer: info@cloudninespain.com
The right to restrict processing		You have the right to ask CLOUD NINE CONSULTING to restrict how we process your data. This means we are permitted to store the data but not process it further. We keep just enough data to make sure we respect your request in the future. If you want us to restrict processing of your data, please contact our Data Protection Office: info@cloudninespain.com
The right to data portability		CLOUD NINE CONSULTING must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this effecting the usability of your data. Please contact our Data Protection Officer if you want information how to port your data elsewhere: info@cloudninespain.com. This right only applies to personal data that you have provided to us as the Data Controller. The data must be held by us by consent or for the performance of a contract.
The right to object		You have the right to object to CLOUD NINE CONSULTING processing your data even if it is based on our legitimate interests, the exercise of official authority, direct marketing (including data aggregation), and processing for the purpose of gathering statistics. If you wish to object please contact our Data Protection Officer: info@cloudninespain.com
The right to withdraw consent		If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and CLOUD NINE CONSULTING must stop processing your data. If you want to withdraw your consent, please contact our Data Protection Officer: info@cloudninespain.com

Links to Other Websites

From time to time, our website may contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy notices and that we do not accept any responsibility or liability for any such notices. Please check these notices, where available, before you submit any personal data to these websites.

Changes to Our Privacy Notice

CLOUD NINE CONSULTING may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.

This notice was last updated in March 2018.